Booking & Payment

All sessions are conducted online via Zoom for your comfort and privacy. This allows you to join from any location, in your preferred language.

 

To secure your appointment:

1. Full payment is kindly requested in advance.

2. You will receive a professional invoice with secure payment options (credit card, direct transfer, or encrypted payment portal).

3. Once payment is received, your time is reserved exclusively for you in my calendar. All fees are in Euros (EUR) and include any applicable taxes.

 

Rescheduling

Life can sometimes change unexpectedly, and that’s understood. You are welcome to reschedule your appointment with at least 48 hours’ notice via email.

 

Please note:

1. Messages sent through social media or apps (Instagram, Messenger, etc.) cannot be used for rescheduling.

2. Changes made with less than 24 hours’ notice are considered late cancellations, and the full fee applies.

3. If you are delayed, your session will still end at the scheduled time to respect others who follow.

 

Cancellations & Missed Sessions

If you cancel more than 48 hours before your appointment, we can reschedule or credit the session toward a future date. Cancellations within 24 hours, or missed appointments without notice (“no-shows”), are non-refundable.

 

In the rare case that I need to reschedule, you’ll always have the option of a new appointment or a full refund.

 

Refunds

Therapeutic work involves preparation and dedication of time specifically for you. For that reason:

1. Refunds are not available once a session has taken place.

2. Packages or multi-session programs are non-refundable once started, as the space is reserved for your process.

3. Compassionate exceptions (for verified emergencies) may be made at my discretion.

 

Confidentiality & Safety

Everything shared in session is held in strict confidence. Your information is protected under the Australian Privacy Act (1988) and meets GDPR standards for international clients. Notes are stored securely and never shared without your written consent, except when required by law or if there is serious risk of harm to yourself or others.

 

Zoom sessions are fully encrypted, and I do not record any sessions without prior permission.

 

Professional Boundaries

This work takes place in a professional and respectful environment. To protect that space, I maintain clear ethical and personal boundaries at all times. Any form of aggression, manipulation, or disrespect will bring the session to an immediate close, and future work may be discontinued. These boundaries protect both of us and preserve the integrity of the therapeutic process.

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Referrals & Medical Support

As a psychotherapist and hypnotherapist, I work within professional and ethical guidelines. If during our sessions it appears that additional medical or psychiatric care would be beneficial, I may recommend you consult a GP, psychiatrist, or psychologist for further support.

 

Therapy and hypnotherapy are intended to complement, not replace, medical treatment. Your wellbeing always comes first.

 

Language Options

Sessions may be held in English, French, or another agreed-upon language so you can express yourself comfortably and clearly. Please let me know your preference when booking.

 

Emergencies

While our sessions are supportive, they are not designed for crisis or emergency care.

 

If you are in immediate danger or experiencing a mental-health emergency, please contact your local emergency service.

 

Australia:

Lifeline: 13 11 14

Suicide Call Back Service: 1300 659 467

Beyond Blue: 1300 22 4636

 

Outside Australia:

Please contact your local emergency number or a national mental-health helpline.

 

Your Acknowledgment

By confirming your booking, you acknowledge that you:

- Have read and understood this agreement.

- Are attending sessions voluntarily and understand that therapy involves personal engagement and openness.

- Agree to the confidentiality, ethical, and professional boundaries outlined above.

- Understand that results vary depending on your individual circumstances, readiness, and participation.

 

Contact:

If you need to reschedule or have any questions, please contact me directly at fabiennepricetherapy@gmail.com or via my contact page

 

Thank You

Thank you for taking the time to read this agreement and for valuing the professional standards that make this work safe and transformative. I look forward to working with you in a space of trust, clarity, and care.

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Fabienne Price